Frequently Asked Questions
Everything you need to know about your NWM gear and orders.
How do I know which size of athletic gear to order?
We provide a detailed sizing chart on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit or sizing down for high-compression support.
What is the NWM return policy for used sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Footwear must be returned in the original box.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for a specific event or game.
Are NWM products covered by a performance warranty?
Yes, all our high-performance gear comes with a 6-month manufacturer's warranty against defects in materials or workmanship to ensure you stay at the top of your game.
Do you offer international shipping for global athletes?
Absolutely. NWM ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How should I care for my technical moisture-wicking apparel?
To preserve the fabric technology, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners as they can clog the moisture-wicking pores.